Our Commitment to Accessibility, Communication, and Respect
At Disability Advocacy Group, we are dedicated to creating an inclusive, responsive, and technologically advanced environment for our clients. Here’s how we ensure accessibility and effective communication throughout your legal journey with us:
Language Inclusivity
Bilingual Services: Recognizing the diversity of our community, we offer services in both Spanish and English. Our goal is to provide all resources, support, and communications in your preferred language, ensuring clarity and understanding.
Bilingual Staff: Our team includes bilingual staff members ready to assist you, ensuring that language is never a barrier to obtaining the legal help you need.
Technology and Accessibility
Disability-Friendly Technology: We leverage technology specifically designed to enhance functionality for persons with disabilities. This includes accessible website features and app functionalities that cater to a wide range of needs.
Dedicated Mobile Application: Our client app is the centerpiece of our client communication, enabling a regular flow of information regarding appointments, documents, and case status updates directly to your mobile device.
Comprehensive Communication Options
Multiple Channels: We understand the importance of flexibility in communication. In addition to our mobile app, we offer text messaging, video calls, email, fax, and phone support. This variety ensures that you can reach us through the channel most convenient for you.
After-Hours Service: To guarantee that you’re always able to speak with a live person, we provide an after-hours and weekend receptionist service. Your calls are important to us, any time of day.
Our Shared Journey
Responsiveness and Patience: While we strive to be as responsive and attentive as possible, we also value patience and understanding. We are committed individuals with feelings and stressors, working diligently to manage each case with the care it deserves.
Embracing Technology: The technology we have invested in—and continue to develop—is aimed at streamlining the process of managing your claims efficiently. We appreciate clients who are willing to embrace these tools, as they are integral to our mutual success.
Our practice is built on a foundation of respect, understanding, and teamwork. By choosing Disability Advocacy Group, LLC, you’re partnering with a team that values your trust and is committed to leveraging every resource at our disposal to advocate for your rights effectively. Together, we can navigate the complexities of your disability claim challenges with compassion and innovation.